Westcroft House Surgery: 01946 820 348
Prescriptions Line: 01946 820 341


Standard appointments

The practice runs a computerised appointment system.

Our telephone lines are open from 8am to 6pm Monday to Friday.  PLEASE NOTE 8am to 8.30am is for EMERGENCY CALLS only.  To book an appointment please call from 8.30am onwards.

Patients can also book online.  Please enquire through reception for more details on how to register for online services.

If you are running late for an appointment

Please help us and other patients by letting us know as soon as you realise you will be late, we cannot guarantee that you will still be seen, but small adjustments to clinics can sometimes be made.

If you cannot attend your appointment

It is really helpful if you inform us as soon as you know you can no longer attend your appointment to enable re-allocation of your appointment slot.

Home visits

If possible please try to telephone reception before 10:30am if you require a home visit.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.




Date published: 8th October, 2014
Date last updated: 11th April, 2023