Westcroft House Surgery: 01946 820 348
Prescriptions Line: 01946 820 341

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside...

Accessing someone else's record

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you...

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know...

Depression questionnaire

This easy to use patient questionnaire has been validated for use in Primary Care. It is used by your doctor to monitor the severity of depression and response to treatment. It...

getUBetter

Do you have a joint or muscle problem? Please use the FREE local getUBetter app approved by your clinicians in North Cumbria Integrated Care. It is provided alongside your NHS...

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. Please click here to see the practice area. The practice...

Named GP

All patients at Westcroft House Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You...

Patient confidentiality

westcroft house privacy notice We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records...

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your...

Practice boundary

Please use the map below to see if you live within our practice boundary. The practice catchment area consists of the Egremont and Cleator Moor areas.

Privacy

Privacy notice Your information, what you need to know This privacy notice explains why we collect information about you, how that information may be used, how we keep it safe...

Repeat prescriptions

If you require a repeat prescription of your regular medication, the following options are available: Order online using your NHS App or your Patient Access App Registration to these services...

Sick/Fit notes

If you’ve been off sick for more than 7 days To request a sick note: fill out a sick note request form online using your NHS account (through the NHS website or...

Sign up for our Practice newsletter

Use this form to manage communications from us to you. Once you are signed up you will always be able to cancel if you want to and your email address...

Update your clinical record

Please complete the form as fully as possible to allow us to update your details.

Updating your details

To update details like your name, address, phone numbers or email address: phone 01946 820348 visit the surgery write to us Change of address If you have moved to a...

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal...

Veteran Friendly Practice

We, at Westcroft House Surgery, are proud to be an accredited Veteran Friendly GP Practice. As a Veteran Friendly GP Practice we: Ask patients ‘Have you served in the Armed...

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their...

West Cumbria Carers

We are a registered charity and our aim is to support people who care for someone who could not manage without their help. A health care workers role within the organisation...

Date published: 8th October, 2014
Date last updated: 15th November, 2014