When We Are Closed
If you need medical help fast but its not a life-threatening situation, as of 21st March 2013 you can call the new NHS 111 number. When you call 111, a trained adviser will ask you questions to find out what is wrong, give you medical advice and direct you to someone who can help you, like an out of hours doctor or a community nurse.
If the adviser thinks your condition is more serious they will direct you to hospital or send an ambulance. If you dont speak english, tell the adviser what language you want to speak and they will get you an interpreter. You can call 111 any time of the day. The call is free, from landlines and mobiles.
When do I use it?
You should only call 999 in an emergency - for example, when someone's life is at risk or someone is seriously injured or critically ill.
Call 111 if you need medical help fast, but it's not life threatening - for example if you:
- think you need to go to hospital
- dont know who to call for medical help
- dont have a GP to call
- need medical advice or reassurance about what to do next
For health needs that aren't urgent you should call your GP.
If a health professional has given you a number to call for a particular condition, you should continue to use that number.
For more information please click on the documents below
NHS_111_Leaflet_-_English.pdf
NHS_111_Easy_Read_leaflet.pdf
Protected Learning Times.
For one afternoon per month the Surgery is closed for Training purposes.